We are deeply sorry for inconveniencing our guests, especially at this time of the year. We are working closely with the city of New York to resolve this in a timely manner.
It is our goal to set the stage for a wonderful stay. We have fallen short in this instance, and for that you have our most sincere apologies. We are, of course, doing our utmost to assist guests with alternate accommodation arrangements.
Please call the hotel directly at 212-865-7710 with any and all questions. This is the first time we are dealing with a situation of this nature and are doing our best to handle this in a swift and effective manner, doing whatever we can to minimize the impact.
We hope that you will trust us with your business in the future and hope to welcome you to the Broadway Hotel & Hostel in the New Year.
Please continue to check our Web site and Facebook page for further details.